Location
320 Student Services BuildingHours
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Monday 8 a.m.- 4:30 p.m.
Tuesday 8 a.m.- 4:30 p.m.
Wednesday 8 a.m.-4:30 p.m.
Thursday 8 a.m.- 4:30 p.m.
Friday 8 a.m.- 4:30 p.m.Closed daily from 12p.m.-1p.m.
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Student Counseling Services FAQ's
What counseling services are still available to ISU students ?
- Initial Consultation appointments: SCS is now offering telementalhealth Initial Consultation appointments to all currently enrolled Illinois State students. Students will need to have access to the internet with sufficient bandwidth to run Zoom videoconferencing. Contact us at 309.438.3655 to schedule an appointment.
- Telemental health services (individual therapy) : SCS is able to provide individual telemental health services to Illinois State students who have completed an Initial Consultation appointment and are appropriate for time-limited services.
- Crisis Services: ISU students can contact SCS if they are experiencing a mental health crisis. Our on-call counselor will be able to talk with you by phone to offer support, problem-solving, or help finding a referral.
- Referral services: For students who are living away from campus, a referral to a local community provider might be useful. Not sure how to start that process? We can help you identify providers and talk with your insurance company to understand your benefits.
- Online Workshops – SCS is hosting several online workshops on managing anxiety and social isolation. Check the Redbirds Keep Thriving webpage for this week’s offerings.
I have not received services through SCS before, or I would like to reinitiate services. Can I receive ongoing counseling services through SCS?
SCS is now offering telementalhealth Initial Consultation appointments to all currently enrolled Illinois students. Students will need to have access to the internet with sufficient bandwidth to run Zoom videoconferencing. Contact us at 309.438.3655 to schedule an appointment.
Will counseling services be available this summer?
SCS will continue to offer telemental health services through the summer to eligible students (Students are eligible for counseling services if they were enrolled in Spring semester and are enrolled for fall classes).
Will group therapy services be available this summer?
We will not be able to provide group therapy services this summer but hope to offer group in the fall.
How do I reach Student Counseling Services?
You can call us at (309) 438-3655.
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Diversity Statement
The SCS seeks to provide a safe, welcoming, and affirming environment for all students. We also seek to foster a diverse campus community of safety, inclusiveness, and respect. We therefore commit ourselves to an ongoing learning process, celebration of our differences, and a willingness to challenge ourselves and others in the pursuit of social justice.
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Emergency Helplines
- Call the Student Counseling Services (309) 438-3655, and if after hours, press "2" at the prompt to speak to a counselor immediately, or dial 1-855-256-2188
- Providing Access to Help (PATH): 309-827-4005, 1-800-570-7284 or dial 2-1-1
- Military Veterans Suicide Hotline: 1-800-273-TALK (Press 1)
- The Steve Fund has a crisis text line for students of color. Text STEVE to 741741 to connect with a culturally trained Crisis Text Line counselor
- Additional Helpline Information
