Office Location
Drop In Services
Tuesdays 1-2pm Wednesdays 12-1pm Let’s Talk Frequently Asked Questions
Summer Hours
Monday 8 a.m.- 4:30 p.m.
Tuesday 8 a.m.- 4:30 p.m.
Wednesday 8 a.m.-4:30 p.m.
Thursday 8 a.m.- 4:30 p.m.
Friday 8 a.m.- 4:30 p.m.
Closed daily from 12p.m.-1p.m.
Student Counseling Services seeks to provide a safe, welcoming, and affirming environment for all students. We also seek to foster a diverse campus community of safety, inclusiveness, and respect. We therefore commit ourselves to creating an environment based on our values that allow our diverse student body to access care, receive high quality services and take positive pathways to mental health.
Triage at SCS
First Appointment
Triage is implemented in many healthcare and mental health settings and is a process determining the most appropriate treatment and services based on someone's needs. At your Triage appointment, you and your counselor will identify the most pressing issues bringing you to SCS. As a result of this conversation, a recommendation for the most appropriate services will be made based on our Stepped Care Model.
Length of the Triage Appointment
Triage appointments are brief 20–30-minute appointments. The purpose of triage is to provide readily accessible appointments to students, and efficiently make treatment recommendations based on a student’s present concerns.
What should I do if I am in crisis?
If you are in crisis, please do not use the online scheduling button to request an appointment. Instead, if it is during normal business hours, please either call ((309) 438-3655) or walk in (320 Student Services Building) and request to speak with the on call counselor. If you have an emergency after our normal weekday business hours or on the weekend, please call the Student Counseling Services main number at (309) 438-3655. You will be given the option to press "2" to speak to a counselor immediately, or dial 1-855-256-2188. The counselor will provide information, support, referrals, and, if needed, will arrange for emergency services.
Information About Appointments at SCS
For helpful information about appointments at SCS, cancellation policy, rescheduling, and more, refer to the Information Regarding Appointments document.
Student Counseling Articles
Emergency Helplines
- Call the Student Counseling Services 309-438-3655, and if after hours, press "2" at the prompt to speak to a counselor immediately, or dial 1-855-256-2188
- Providing Access to Help (PATH): 309-827-4005, 1-800-570-7284 or dial 2-1-1
- Military Veterans Suicide Hotline: 1-800-273-TALK (Press 1)
- The Steve Fund has a crisis text line for students of color. Text STEVE to 741741 to connect with a culturally trained Crisis Text Line counselor
- YWCA Stepping Stones Rape Crisis Center: 309-556-7000
- Additional Helpline Information
