Student Counseling Services | Counseling

Group of students on the quad

Location

Hours

Monday 8 a.m.- 4:30 p.m.
Tuesday 8 a.m.- 4:30 p.m.
Wednesday 8 a.m.-7:00 p.m.
Thursday 8 a.m.- 4:30 p.m.
Friday 8 a.m.- 4:30 p.m.

Student Counseling Services seeks to provide a safe, welcoming, and affirming environment for all students. We also seek to foster a diverse campus community of safety, inclusiveness, and respect. We therefore commit ourselves to creating an environment based on our values that allow our diverse student body to access care, receive high quality services and take positive pathways to mental health.

Triage at SCS

First Appointment

Triage is implemented in many healthcare and mental health settings and is a process determining the most appropriate treatment and services based on someone's needs. At your Triage appointment, you and your counselor will identify the most pressing issues bringing you to SCS. As a result of this conversation, a recommendation for the most appropriate services will be made based on our Stepped Care Model.

Length of the Triage Appointment

Triage appointments are brief 20–30-minute appointments. The purpose of triage is to provide readily accessible appointments to students, and efficiently make treatment recommendations based on a student’s present concerns.

What should I do if I am in crisis?

If you are in crisis, please do not use the online scheduling button to request an appointment. Instead, if it is during normal business hours, please either call ((309) 438-3655) or walk in (320 Student Services Building) and request to speak with the on call counselor. If you have an emergency after our normal weekday business hours or on the weekend, please call the Student Counseling Services main number at (309) 438-3655. You will be given the option to press "2" to speak to a counselor immediately, or dial 1-855-256-2188. The counselor will provide information, support, referrals, and, if needed, will arrange for emergency services.

Information About Appointments at SCS
For helpful information about appointments at SCS, cancellation policy, rescheduling, and more, refer to the Information Regarding Appointments document.

Student Counseling Articles

Photo of fruit, a blood glucose reader, a stethescope, and weights with a tape measure wrapped around.

The diabetes epidemic: the inequity of its effects on marginalized communities "For most health conditions and diseases, marginalized communities are frequently impacted more harshly, and diabetes is not an exception. Why? For historically marginalized communities, the problem is a combination of risk factors."

artwork with face projected onto painting

‘Nonbinary Doesn’t Owe You Androgyny’ discussion with Alex Martin, November 14Visiting artist Alex Martin will lead the discussion "Nonbinary Doesn’t Owe You Androgyny: Conversations about Gender Norms and Expectations" on November 14.

First-generation students, from left, Ash Ebikhumi, Makiah Watson ’22, and Christian Arceo.

First-generation students reflect on college journeysOf Illinois State University’s 18,000 undergraduates, more than 3,000 students—17% —are the first in their family to attend college. Three first-generation students—Ash Ebikhumi, Christian Arceo, and Makiah Watson—share their stories of navigating college.

Emergency Helplines

Call the Student Counseling Services 309-438-3655, and if after hours, press "2" at the prompt to speak to a counselor immediately, or dial 1-855-256-2188
Providing Access to Help (PATH): 309-827-4005, 1-800-570-7284 or dial 2-1-1
Military Veterans Suicide Hotline: 1-800-273-TALK (Press 1)
The Steve Fund has a crisis text line for students of color. Text STEVE to 741741 to connect with a culturally trained Crisis Text Line counselor
YWCA Stepping Stones Rape Crisis Center: 309-556-7000
Additional Helpline Information

IACS