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Friends and Family Resources

If you wish to consult with someone about Counseling services for a friend or loved one please call (309) 438-3655. If you believe (or know) your loved one is already working with us please know that confidentiality laws do not permit us to disclose information about who our clients are without a signed release of information. However, our staff can listen to concerns and help you explore various strategies for offering support and assistance.

Expected Changes

Most find the experience of sending a loved one to college to be a mixed bag of emotions. From freshman to senior year (and beyond) change is in store. Independence grows as students continue to mature and learn how to manage life and their place in the world. But what does that mean for you as parents and loved ones?

As a parent, it can be difficult to know when to intervene and when to step back. Usually a parent's best guideline is to provide support while recognizing that there will be ups and downs in the college experience.

Taking a step back can be uncomfortable, and at times frightening, because there is no guarantee students will assume responsibility or make the decision you would hope they make. Remind yourself that by stepping back you are helping your student develop critically needed decision-making skills.

Running into challenges is common in college. Finding support in dealing with these challenges is important. Illinois State has many resources such as Student Counseling Services,  Academic Support, and the  Career Center  to address the ongoing needs of your student. Supporting your student by guiding him or her to the numerous campus resources is often your best option.

Services for Your Student

It is not unusual for a student to come to the University having already received counseling or psychiatric services. Before arriving to campus, please feel free to call SCS to obtain information about available options once on campus.  Student Health Services  at Illinois State also serves as an important link to pharmacy and medical services that your student may need.

We often recommend counseling for these common instances:

  • Personal relationship issues  - Such as divorce or separation in the family, death of a loved one, pregnancy, or breakups.
  • Significant changes in mood  - Such as crying spells, withdrawal from others, outbursts of anger or rage, or bizarre behaviors.
  • Threats of harm to self or others  - Since it is difficult to distinguish the seriousness of threats related to suicide or harm to others, please consult with a staff counselor or mental health professional.
  • Anxiety and depression  - These are two of the more common symptoms which can significantly impair a student's functioning.
  • Physical symptoms  - Such as tension headaches, loss of appetite, excessive eating, insomnia, excessive sleeping, or stomach distress may be a sign of stress due to challenging life events. Recommendations to follow up with Student Health Services or with a counselor may prove helpful.
  • Drinking (or drug use) -  Particularly if you notice that it is hindering the overall functioning of your student.
  • Concern about academics -  Such as contemplating dropping out of school, worrying about possible academic failure, or considering transferring to another school.
  • Career choice issues

Of course, this is not an exhaustive list and any concern affecting your loved one's life is worth seeking assistance for.