If you are like most people, you will encounter a number of life events while at ISU that will leave you confused, anxious, angry or sad. While life situations often work themselves out, sometimes they linger and require assistance. Student Counseling Services offers a variety of options to meet your unique needs. All of these services are free and confidential!
Triage is implemented in many healthcare and mental health settings and is a process determining the most appropriate treatment and services based on someone's needs. At your Triage appointment, you and your counselor will identify the most pressing issues bringing you to SCS. As a result of this conversation, a recommendation for the most appropriate services will be made based on our Stepped Care Model.
Length of the Triage Appointment
Triage appointments are brief 20–30-minute appointments. The purpose of triage is to provide readily accessible appointments to students, and efficiently make treatment recommendations based on a student’s present concerns.
What should I do if I am in crisis?
Triage appointments are different from crisis services offered by SCS. Information about crisis services can be found here: https://counseling.illinoisstate.edu/emergency/ .
Information About Appointments at SCS
For helpful information about appointments at SCS, cancellation policy, rescheduling, and more, refer to the Information Regarding Appointments document.
To schedule your initial appointment, call (309) 438-3655 or stop by room 320 of the Student Services Building. During your first appointment, a professional counselor will work with you to help you clarify your concerns and explore if ongoing counseling or other services are needed.