TimelyCare

ISU now offers TimelyCare to all students, a 24/7/365 virtual health platform offering mental health and well-being services.

Students can access mental health professionals in the state they are located in via phone or video for scheduled counseling, on-demand support, and health coaching. TimelyCare is integrated with campus resources so students can access care outside of SCS business hours and on weekends, ensuring that professional support is always just a call or click away.

TimelyCare services include:

Scheduled Counseling - students can choose providers and 45-minute appointment times based on their preferences, with access to confidential, culturally competent care, as well as multiple language options.
Health Coaching - students can learn strategies for optimal sleep, nutrition, exercise, and stress management for a holistic well-being approach.
Digital self-care - students can access resources for health, well-being, and self-care, along with an online peer community for connection and support nationwide.
'TalkNow' - students can access on-demand support for common non-crisis issues, such as stress, anxiety, and academic pressures.

TimelyCare app logo

TimelyCare App

Visit TimelyCare to get started or download the TimelyCare app.

Emergency Help

For students facing a mental health emergency, call SCS at (309) 438-3655. For after-hours help, press "2" to speak with a counselor immediately.

Campus Spaces for Virtual Appointments

Students can access private spaces to attend virtual appointments at several locations on campus. Some spaces also serve as lactation rooms and may be in use; most are first-come, first-served unless noted, so follow each location's access and reservation rules and check building hours before visiting.

Bone Student Center

Lactation Room: Visit the Larry and Marlene Dietz Welcome Desk (1st floor) to be shown to the space. Available on a first-come, first-served basis.
Huddle Rooms (2nd Floor Concourse): 11 small meeting spaces available. Reservation required during Career Services office hours (Mon.-Fri., 8:00am-4:30pm). Outside of these hours, rooms are first-come, first-served based on BSC building hours.

DeGarmo Hall

Room 330A: Available on a first-come, first-served basis.

Julian Hall

Room 141A: Reservation required via Microsoft Outlook Calendar (search: JH 141A - Lactation Lounge). Note: Located inside the Women's Restroom - access limited to students who identify as female.

Milner Library

Room 425B: Request the key at the 2nd floor circulation desk. Available on a first-come, first-served basis.
4th Floor - Quiet Rooms: Multiple small enclosed spaces available first-come, first-served.
5th Floor: Glass-enclosed small pods available. Study rooms are also available on a first-come, first-served basis.

Multicultural Center

Room 112: Open weekdays only starting at 9:00am. Available on a first-come, first-served basis.

Nelson Smith Building

Room 205A: Located inside the Women's Restroom - access limited to students who identify as female. Available on a first-come, first-served basis.

State Farm Hall

Room 439: Available on a first-come, first-served basis.
Team Rooms: Total of 9 rooms, located on each floor, available on a first-come, first-served basis.

Turner Hall

Room 207B: Available on a first-come, first-served basis.

Watterson Residence Hall

BirdBreak Pods: Watterson Towers residents can reserve one of three pods in 60-minute blocks through the Housing and Dining Portal, available 24/7 when the hall is open.

Williams Hall

Room 310: Request key from the Student Affairs Office (Room 301)
Available on a first-come, first-served basis, Monday-Friday, 8:00am-4:30pm only

If you have additional questions or need support for finding a location, contact Nicky Culbertson.

Learn More

*Students can access psychiatric services and medication management for a fee through Student Health Services.